TechTeam Deploys IG Solution at Digital Support Corporation
Newly
purchases business to join in company wide collaborations
January 23, 2004
Southfield, MI
- TechTeam Global Inc, a worldwide technology support company
and inSORS partner has deployed inSORS Grid (IG) systems at two
Digital Support Corporation (DSC) facilities. DSC was recently
purchased by TechTeam and will use the IG to take part in company
wide meetings from their remote sites.
TechTeam currently uses
the IG for regular meetings between its Southfield, Michigan headquarters
and Brussels, Belgium office. The two DSC sites are located in
Virginia and Maryland. TechTeam expects the merger process to
flow smoothly because of the increased communications and collaboration
between the two entities. InSORS is extremely excited to prove
another business model for its flagship IG application. With mergers
and acquisitions on the up swing due to the reviving economy,
inSORS expects to a surge in demand for distributed collaboration
technologies. The inSORS Grid is an ideal application for such
a process.
inSORS, based in Chicago
with operations in Boston and New York, develops, markets, and
supports enterprise collaboration software and solutions that
enable multiple groups and individuals to collaborate via audio,
video, and data modes of interaction.
The inSORS Grid solution
provides an innovative, state-of-the-art conferencing and collaboration
software platform. inSORS Grid solutions include client and venue
software, documentation and technical support, and a comprehensive
range of professional services including installation, network
consulting, and training. inSORS also offers custom configurations
and private venues.
TechTeam Global, Inc.,
is a global provider of comprehensive knowledge based support
solutions that enable Fortune 1000 companies to improve operating
efficiencies, productivity, and profitability. The Company's ability
to integrate computer services into a flexible, total Single Point
of Contact solution is a key element of its success partners with
some of the world's "best-in-class" corporations provide
TechTeam with unparalleled experience and expertise in providing
the following IT support solutions: help desk/call center services,
technical staffing, systems integration services and training
programs.
For more information
on inSORS, please contact Brian Gleason at bgleason@insors.com
or visit www.insors.com. For more information on TechTeam please
visit www.techteam.com.