TechTeam Deploys IG Solution at Digital Support Corporation
Newly purchases business to join in company wide collaborations

January 23, 2004

Southfield, MI - TechTeam Global Inc, a worldwide technology support company and inSORS partner has deployed inSORS Grid (IG) systems at two Digital Support Corporation (DSC) facilities. DSC was recently purchased by TechTeam and will use the IG to take part in company wide meetings from their remote sites.

TechTeam currently uses the IG for regular meetings between its Southfield, Michigan headquarters and Brussels, Belgium office. The two DSC sites are located in Virginia and Maryland. TechTeam expects the merger process to flow smoothly because of the increased communications and collaboration between the two entities. InSORS is extremely excited to prove another business model for its flagship IG application. With mergers and acquisitions on the up swing due to the reviving economy, inSORS expects to a surge in demand for distributed collaboration technologies. The inSORS Grid is an ideal application for such a process.

inSORS, based in Chicago with operations in Boston and New York, develops, markets, and supports enterprise collaboration software and solutions that enable multiple groups and individuals to collaborate via audio, video, and data modes of interaction.

The inSORS Grid solution provides an innovative, state-of-the-art conferencing and collaboration software platform. inSORS Grid solutions include client and venue software, documentation and technical support, and a comprehensive range of professional services including installation, network consulting, and training. inSORS also offers custom configurations and private venues.

TechTeam Global, Inc., is a global provider of comprehensive knowledge based support solutions that enable Fortune 1000 companies to improve operating efficiencies, productivity, and profitability. The Company's ability to integrate computer services into a flexible, total Single Point of Contact solution is a key element of its success partners with some of the world's "best-in-class" corporations provide TechTeam with unparalleled experience and expertise in providing the following IT support solutions: help desk/call center services, technical staffing, systems integration services and training programs.

For more information on inSORS, please contact Brian Gleason at bgleason@insors.com or visit www.insors.com. For more information on TechTeam please visit www.techteam.com.

 

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